Gain conversion. Improve UX. Take profit.
Before going into details
What Do You Get
The result of our UX Audit service is the detailed report with the prioritized list of user interaction problems with recommended solutions. It will help you to figure out witch issues affect the business profit more and should be fixed urgently and witch of them are not that important. In other words, you’re buying the information that makes you understand, how to gain the profit without wasting the budget on unimportant things.
Right time to order UX Audit
When Is It Really Useful?
You want to increase the conversion to user actions as much as it possible and don't waste the budget on the rest
You want to figure out what exactly should be changed to make the user interaction experience perfect
Preparing to redesign
You want to feel certain the updated product will be better and will fit the success metrics after the redesign
The process of UX Audit
The UX Audit process usually takes from 6 up to 25 business days depending on the amount of interfaces, user portraits and on user testing. If you already have any description of user portraits and scenarios, it will help to accelerate the process. It’ll also help if you provide us the guest access to Google Analytics or any other stats.
Step 11-3 days
We gather all the information about users, we look through web statistics and assemble user portraits.
Step 21-2 days
User scenarios definition
Basing on user portraits and web statistics, we define all the interaction scenarios which user should pass to reach his final goal.
Step 3 (optional)5-10 days
If needed, we can also provide user testing. We find 5-7 respondents, organize meetings with them, ask them to try to do some tasks and then just record what happens. Then we gather all the information and add the average estimates of user scenarios passing.
Step 42-5 days
Our UX analyst simulates each user portrait trying to pass the scenarios. Then we add the average estimates of user scenarios success.
Step 52-5 days
Here we aggregate user scenarios by interface units and create recommendations of how to fix the user issues for each unit. Our client will see which interfaces should be fixed urgently and how exactly they should be fixed and which fixes it's worth to skip to save the budget.